Terms & Conditions

Welcome to Al Sajjad Production. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to be bound by these terms. If you disagree with any part of these terms, please do not use our website.

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for:

• Maintaining the confidentiality of your account and password
• Restricting access to your account
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

We reserve the right to refuse service, terminate accounts, or remove/edit content at our discretion.

All orders are subject to acceptance and availability. We reserve the right to:

• Refuse or cancel any order for any reason
• Limit or cancel quantities purchased per person, per household, or per order
• Change prices at any time without prior notice

1. Prices shown are in Pakistani Rupees (PKR)
2. Prices are subject to change without notice
3. All taxes are included in the price unless stated otherwise
4. Shipping charges are calculated during checkout

We accept the following payment methods:

• Cash on Delivery (COD) within Pakistan
• Bank Transfer
• Credit/Debit Cards (when available)

All payments are processed securely. Your payment information is encrypted and transmitted securely.

Delivery times are estimates and may vary. We are not responsible for delays caused by:

• Customs clearance procedures
• Weather conditions
• Carrier delays
• Public holidays

Shipping costs are calculated based on your location and the weight/dimensions of your order. You will see the shipping cost during checkout.

Our return and refund policy is as follows:

1. Returns must be initiated within 7 days of delivery
2. Products must be in original condition with all tags attached
3. Custom or personalized items cannot be returned
4. Refunds will be processed within 7-14 business days
5. Shipping costs are non-refundable

To initiate a return, please contact our customer service team.

We strive to ensure that product descriptions, colors, and images are accurate. However:

• Colors may vary slightly due to monitor settings
• Product dimensions are approximate
• Handcrafted items may have slight variations

If you receive a product that is significantly different from its description, please contact us immediately.

All content on this website, including but not limited to:

• Text, graphics, logos, and images
• Product designs and descriptions
• Website layout and design

is the property of Al Sajjad Production and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.

You agree not to use the website to:

• Engage in any unlawful activity
• Post false or misleading information
• Upload viruses or malicious code
• Harass, abuse, or harm others
• Impersonate any person or entity

Al Sajjad Production shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages resulting from the use or inability to use our products
• Errors or omissions in website content

Our total liability shall not exceed the amount paid for the specific product in question.

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website constitutes acceptance of the modified terms.

It is your responsibility to review these terms periodically for updates.

These Terms & Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Hafizabad, Punjab.